...where do we start...

...throughout most part of my presentation yesterday, one thing that kept me in confusion was, wht the heck did we do during training in the freakin ci@st anyway? its really irritating to hear that, my users still do not know how to use the system.

i was explaining what is tms, what are the modules in tms, the 500+ sub-modules we have in tms, how is one module related to another, the biggest module in the system, and of course some tips on how to use the system more effectively (something to trigger them and make them love tms, that is givin them the "wiifm - wht's in for me"), so i tell them some "loopholes" in a jokingly manner, which attracts the users and of course some good stuff to praise their boss. i told them that, if you do not want to do this or do that, you can get away with it - no prob. but, if u are harworking ur boss will know you are doin your job, esp when ur boss en.nidzam is a very hardworking and dedicated boss. wakakaz. so f* fake! but, its the way to impress them anyway.

so, at the end of the presentation, the one question that everyone was looking forward to ask was, HOW DO WE START TO USE THE SYSTEM - where do we start? which module to start first. do we have the mapping of which modules link to which modules.

then, wht comes to my mind was, what did we do during the training session to them? what is training dept supposed to do anyway? was it to "teach the user to how to use the system"? if training were so successful as claimed, then why didnt we answer the simplest question; where do they start? or did we fail miserably? now i am getting worried. here am i, working my butt out trying to implement the system to 21 sites, but after the users attended the training, we stilll have yet to answer to their very basic of all questions, "macam mana mau start (where do we start)". if we cant even answer this question, and not even one person in the whole auditorium knows this answer, does this mean that the training was very successful?

i really dunno. but, i am going to find out what the heck is going on during the 20days of training which is costing me so much money. now my next mission is to educate the users on :: where to start!!! which was not even covered during the training, or was it covered?. wakakaz. i am a trainer; sei mei...