...whats in a word anyway..

f.a.t (final acceptance test/factory acceptance test)

ours:

final acceptance test. after uat, we finish up what is called bugs and quick quick fix all then go for fat then show users during fat tht all kau tim. when they sign, means all safe. no more changes. once fat kau tim, means they all accepted the system, and then we start to deploy. so right after first site deploy, starts one year maintenance. so i quick quick kau tim first site deployment in sept 12, 2005. so one year means, sept 11, 2006.

theirs:

factory acceptance test stated in the payment schedule is a mistake, it should be final acceptance test. final acceptance means completion of the whole project (include installation and acceptance to all the 21 sites). warranty period shall start upon final acceptance signoff. d'oh when are they going to say tht all kau tim. cham liao!

training preparations and logistics - the co. shall handle at no cost to the govt all training logistics involved in preparing the training programs including, but not limited to, the setup of training venue, resources...etc...etc

ours:

ok. we print the materials. hotel, food we pau all.

theirs:

renting of their training room, their resources to help setup the room all charge to us. wuliao! to solve this, build rapport with them lar. ask them not to charge. true enuff. but d'oh.

i wonder whats in their mind next...